Shipping & Delivery

We ship across India. We do not currently ship internationally. Orders are delivered by third-party courier partners; the partner assigned to your order depends on your PIN code.

Orders are packed and handed to the courier within 1–2 business days of payment confirmation. Orders placed on a Sunday or a public holiday are processed on the next working day.

• Metro cities: 2–4 business days from dispatch.
• Rest of India: 4–7 business days from dispatch.

These are estimates from our courier partners, not guarantees. Weather, strikes and regional restrictions can extend them.

Shipping is free on orders over ₹999. Below that, a flat charge of ₹99 applies and is shown at checkout before you pay.

You will receive tracking details by email once your order is dispatched. You can also see the current status of every order in your account under My orders.

Couriers attempt delivery up to three times. If all attempts fail, or the address is incomplete or unreachable, the parcel returns to us. We will contact you to arrange a re-dispatch; a second shipping charge may apply. Prepaid orders that cannot be re-delivered are refunded to the original payment method minus the shipping already incurred.

Check the parcel at the time of delivery. If the outer packaging is tampered with or damaged, refuse the delivery. If you notice damage or a missing item after opening, email hello@originlife.co within 48 hours of delivery with your order number and photographs of the parcel and its contents, and we will replace or refund it.

Write to hello@originlife.co or call [Support phone number] (Monday to Saturday, 10am – 6pm IST).